Legal

Privacy Policy

Last updated: July 2026

Who we are

Britemaid is a cleaning services provider based in Cambridge, United Kingdom, offering end of tenancy and move-out cleaning across Cambridge and the surrounding areas. Our contact details are listed at the foot of this page.

Information we collect

When you request a quote, make an enquiry, or book a clean, we may collect your name, email address, telephone number, postcode, property details and your preferred move-out date. We only collect what is necessary to provide our service to you.

How we use your information

Your information is used to prepare quotes, schedule and carry out your cleaning, confirm bookings, and respond to your enquiries. We may also use your contact details to send you service-related communications, such as booking confirmations or follow-ups.

Sharing your information

We do not sell your personal information. We may share your details with our cleaning team solely for the purpose of completing your booking, or where required to do so by law. Any third parties we work with are expected to handle your data with the same care we do.

How long we keep your data

We retain your information for as long as is necessary to provide our services and to meet our legal and accounting obligations. Records are then securely deleted or anonymised.

Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to access the personal data we hold about you, request corrections, request deletion, and withdraw any consent you have given. To exercise these rights, please contact us using the details below.

Cookies

Our website does not use cookies to track you for marketing purposes. Any essential functionality used to operate the site is limited to what is required to deliver the pages you request.

Contact

If you have any questions about this policy or how we handle your data, please email team@britemaid.co.uk or call 07488 864567.